“We get excited by finding great solutions to complex problems and helping our customers on that journey.”
Local Measure
Local Measure is a global contact centre solutions provider with a presence in Australia, Canada, London, and the US. They offer a complete 360-degree overview of the customer to help agents offer the best possible service. Local Measure leverages AI technology to provide deep insights into caller profiles, enabling highly personalised and efficient customer interactions. They are a gold partner with AWS, working with some of the world's largest companies and call centres, and have successfully dealt with many BPOs. With a commitment to building exceptional customer experiences, Local Measure is at the forefront of the industry.
Key Points
Location: Sydney (Hybrid)
Company Size: 50 employees
Tech Stack: AWS, Serverless, CloudFormation, CDK, Terraform, Python, Go, GitLab, DataDog
Funding Status: VC funded $7m +
Salary Range: $165,000 - $175,000 + Superannuation, with stock options available post-probation
About The Role
Local Measure is currently looking for a highly experienced Senior AWS DevOps Engineer to join their DevOps team. This role is crucial for someone who excels in a fast-paced work environment, enjoys discovering new challenges within AWS, and is eager to take initiative and think outside the box. The successful candidate will work closely with their DevOps specialist, Mani, to develop tooling and architecture that will enable their tech teams to excel, aligning the company's tech strategies with its ambitious growth plans.
Senior AWS DevOps Engineer
Key Responsibilities:
Design and Optimise AWS Infrastructure: Design and optimise Local Measure's AWS infrastructure using serverless technologies like CloudFormation, CDK, and Terraform to enable seamless scaling capabilities.
Enhance Architecture and Tooling: Actively contribute to improving architecture and tooling to support product development teams, ensuring they have the necessary resources for effective innovation.
Leadership in Technical Projects: Demonstrate leadership in technical projects and initiatives, showcasing strong problem-solving skills and fostering innovation across the organisation.
Security and Compliance Priority: Prioritise the security and compliance of Local Measure's systems and data by implementing measures to protect against potential threats.
Drive Continuous Improvement: Drive continuous improvement by proactively and creatively addressing challenges and adapting to Local Measure's growing scale-up environment.
What’s special about this role?
Innovative Problem Solving and Global Reach
The role emphasises creative AWS solutions, impacting products in four key global markets, underlining a unique blend of technical innovation and international influence.
AI Integration and Customer Experience
Uniquely positioned to leverage AI for customer engagement, the role enhances agent capabilities and customer interactions, setting a new standard in personalised service.
Leadership Pathways and Strategic Impact
This position offers a distinctive opportunity for leadership development and strategic contributions, aligning technical projects with company-wide objectives.
The Details
The Team
Local Measure boasts three specialised squads, including DevOps and product feature teams in Sydney and Cape Town. With 20 software engineers among 50 employees, collaboration drives operational excellence and innovation, facilitating ambitious growth in the U.S.
Culture & Values
Local Measure fosters a strong culture centred on eight core values, emphasising close relationships, hard work, and shared ownership. This supportive environment encourages learning and growth, celebrated through biannual conferences that strengthen team cohesion.
Financial Benefits & Perks
At Local Measure, employees enjoy a comprehensive benefits package, including 10 paid ME Days annually, support for AWS certification, opportunities to attend global conferences, provision of an Apple MacBook Pro, and a home office setup budget. The salary for this role ranges from $165,000 to $175,000, inclusive of Superannuation benefits, with potential stock options post-probation.
Interview Process:
15-minute screening call with Tim (VP of Engineering) to learn about Local Measure and discuss your background and motivations.
A technical interview with their Dev team to evaluate your problem-solving skills and technical expertise.
Meeting with Local Measure's leadership team.