“We saw a large hole in the market, curriculum management was largely managed on spreadsheets. Once you solve that problem, curriculums can be controlled with the click of a finger.”
CourseLoop
CourseLoop, founded in 2016, is a game-changing curriculum management platform for higher education institutions. With their sleek digital solution, universities can easily design, govern, and publish course information. CourseLoop has successfully captured 30% of the Australian market, serving 14 out of 40 universities and is showing promising growth in the UK market. Their highly configurable platform scales with each institution's needs, without requiring customisation. CourseLoop is ready to expand their influence and help universities thrive, especially in the UK with its potential client base of 120-160 universities. Discover the advanced solution that's elevating student success worldwide.
Key Points
Location: Remote across Australia / Office in Melbourne
Salary: $160,000 - $170,000 + Super
Company Size: 43 Employees (8 in the UK)
Year Founded: 2016
Funding Status: Privately Held
Senior Product Analyst
As a Senior Product Analyst, you'll drive success and fuel innovation with enthusiasm and expertise. You'll redefine the way stories are defined and manage CourseLoop’s delivery backlog to ensure they exceed client expectations. As the Senior Product Analyst, your focus will be on understanding clients' business needs and shaping the product backlog. With your innovative thinking, you’ll create impactful solutions and foster a team environment of achievement.
In collaboration with the extraordinary product team, you will tackle prioritisation and planning for the Program Increment (PI) and individual sprints. Leveraging your comprehensive understanding of what needs to be built and why, you will ensure that the functionality developed aligns seamlessly with desired business outcomes.
What’s my day-to-day?
Defining Product Stories: Define stories and manage the delivery backlog, ensuring alignment with client needs and the product roadmap.
Solution Design Support: Understand client business requirements and support the solution design process, translating needs into features, epics, and user stories.
Backlog Management: Manage and refine the Product and Sprint Delivery Backlog, prioritising tasks and ensuring alignment with the Product Roadmap.
Team Leadership: Lead the delivery team, acting as a point of escalation for blockers and monitoring team performance against predefined metrics.
Continuous Improvement: Champion continuous improvement initiatives, driving quality and industry-leading business analysis and product development practices.
What’s special about this role?
International Growth
There is a strong focus on expanding the customer base, with a particular emphasis on growth in the UK market. This creates lots of opportunities for personal and professional growth within the company.
Customer Retention
CourseLoop boasts a 100% customer retention rate by prioritising client satisfaction and continually enhancing the platform to meet evolving needs.
Strategic Impact
The position offers the chance to directly impact the business's growth and success by shaping the product backlog, and defining features, functionality, and stories.
The Details
The Team
The CourseLoop team has 43 members globally, strategically distributed to meet the demands of their rapidly growing operations. With 8 members based in the UK and 12-15 dedicated to Development and Product, alongside 3 each in Ops, Implementation, and Client-facing squads, CourseLoop operates with precision and agility. With a strong emphasis on respect for individual working styles, CourseLoop cultivates a supportive culture where feedback is focused on improvement rather than criticism.
Culture & Values
At CourseLoop, time is valued and efficiency is appreciated. The company's culture is rooted in core values: Partnership, Courage, Passion, and Authenticity. Collaboration is seen as pivotal to success, with challenges confronted directly and with steadfast dedication. The team's drive is fueled by passion, always guided by principles of respect, integrity, and honesty.
CourseLoop places importance on fostering a safe and supportive environment, offering flexible working hours. The Melbourne-based team regularly gathers for a monthly mixer in Richmond, nurturing strong connections and team cohesion.
Financial Benefits & Perks
This role offers a salary of $160k - $170k plus super.
CourseLoop is all about empowering a remote workforce, and while we're spread out, our team is predominantly based in the vibrant city of Melbourne. For those who thrive in an office setting, we've got you covered! We provide access to a fantastic shared space right in the heart of Richmond.
When it comes to working hours, we embrace flexibility because we understand that life happens. We do expect you to be available for meetings, but we respect your personal commitments.
Connecting with your teammates in person is invaluable, which is why we host a lively monthly mixer right here in Melbourne.
Interview Process
The interview process with CourseLoop involves an interview with Carolyn McInnis, Head of Product and Russell van Sanden, Head of Platform and Product Delivery. There will be a second interview for shortlisted candidates.